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Impact, Engagement and Evaluation

Adding Value to the Communities You Support

Maximise your Impact

At Baxendale, we are dedicated to helping organisations understand and optimise the value in what they do, aiming to understand and demonstrate impact, drive improvement, scale effectively, and, in some cases, secure new business.

We combine mix methodology technical evaluation expertise with deep service and system knowledge to understand, measure, and enhance our client’s value and impact, supporting them to identify and articulate strengths and drive improvement.

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Our Service Offer

We support our clients to assess their performance and impact and what can be done to improve impact, efficiency and outcomes. Our comprehensive approach ensures a deep and nuanced understanding of your organisation or programme’s effectiveness, impact and, importantly areas for enhancement:

Social Value Strategy

Social Value Strategy

We assist organisations in creating Social Value strategies that align their social goals with broader organisational objectives. This involves capturing and articulating the connection between organisational approach, behaviours, actions, processes, and overall social value. By integrating social and business goals, organisations can achieve a cohesive strategy that drives meaningful impact, enhances stakeholder engagement, fosters long-term sustainability, and strengthens their contribution to communities and wider society.

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Social Value Measurement

We can support you in navigating the monetisation of your social outcomes and measuring them for business cases or evaluative projects. Using Cost-Benefit Analysis as a foundation, we help you measure the total social value generated by your project in a consistent and robust way. This quantification of social value provides compelling evidence to stakeholders and supports informed decision-making.

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Evaluation and Impact Assessments

We adopt a comprehensive, mixed-method evaluation approach to help clients understand what works, for whom, and why. Each evaluation is bespoke integrating qualitative and quantitative methods to assess implementation, outcomes, and impact. We collaborate with clients to refine theories of change, logic models, develop robust evaluation frameworks, and formulate key research questions. By combining process, impact, economic, and feasibility evaluations, we deliver evidence-based recommendations that drive improvement, inform strategic decisions, and demonstrate value.

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Economic and Financial Analysis

 Understanding the economic and financial implications of your services and programmes is crucial. We conduct comprehensive analyses to assess cost-effectiveness, return on investment, and overall financial sustainability. This includes evaluating the economic impact of your services on the communities you serve and identifying opportunities for financial optimisation. By providing a clear picture of the financial landscape, we empower organisations to make informed decisions that balance social impact with economic viability.

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Survey Design

Effective data collection is fundamental to robust evaluation. We design and implement tailored surveys to gather meaningful insights from your stakeholders. Our approach ensures that the data collected is reliable, valid, and actionable, providing a solid foundation for evaluating programme outcomes and informing strategic decisions. By capturing the perspectives of those impacted by your services, we ensure that evaluations are grounded in real-world experiences and needs..

Social Value Bid Support

Social Value Bid Support

As a sub-function of our Bid Support offer, we also help specifically on Social Value responses for bids. Our experts can help you navigate your bid project ensuring you understand and communicate your Social Value offer in a clear and compelling way. This targeted support enhances the competitiveness of your bids by effectively highlighting the social value your organisation delivers.

Check out our Knowledge Hub!

For case studies and knowledge on how to measure and demonstrate your social value and impact, have a look at our Knowledge Hub.

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Speak to the Experts

Our Social Impact team, led by Managing Director Ceri Jones, can help you maximise your impact.

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