We support organisations and system partnerships to design and implement comprehensive improvement programmes and integrated, transformative models of care. Clients include providers of community services, mental health services, primary care and secondary care and increasingly Integrated Care Boards.

We are experienced at drawing together clinical teams and enabling functions, working to established programme management frameworks to drive quality improvement, enact long-lasting service transformation to improve patient outcomes, reduce cost or demand. Increasingly we work across system partners, working to a number of clients who interact with clinical pathways to varying degrees.

Our projects are varied, responding to the needs of each client, but usually include some of the following elements:

• Service design – applying national and international best practice to a client’s local context.
• Quality improvement – working together to understand, innovate and overcome complex issues, resulting in improved outcomes for service users
• As-is capture – to identify the current state, using varied techniques including process mapping, interviews and deep-dives into available data
• To-be mapping – to develop future operating models, and plan the approach and resourcing requirements to move to the to-be model
• Partnership brokerage and merger support – to lay the foundations for meaningful integration.
• Financial and workforce modelling – to model and cost planned changes at a granular level.
• Programme management – to drive forward the programme to achieve intended outcomes, often supporting multiple system partners.

Email Tom.Davis@baxendale.co.uk for more information.